Need to know

A quick learner from Moseley Va says:
April 11, 2024
Need to know what parts to order broken left MI 3600 Vance cole
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Thumbnail of the uploaded file named coil spring housing
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Emily from SWISCO responded:
April 12, 2024

Thanks for reaching out to us. We're happy to help but I'll need more information to narrow down your replacement options. Can you show us a photo of the pivot shoe, preferably removed from the window sash? I will do my best to assist from there. 
A quick learner from Moseley Va says:
April 15, 2024
Photo added
A quick learner from Moseley Va says:
April 15, 2024
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Emily from SWISCO responded:
April 15, 2024

I'm afraid your photo didn't come through. Could you try uploading it again for me? You can also email your photos to help@swisco.com with reference number D320499.
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Emily from SWISCO responded:
April 15, 2024

Thank you! Our S161-09 comes to mind. Have a look and see if the specifications match what you need.

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Alternate image for S161-09
A quick learner from Moseley Va says:
April 15, 2024
How do I order. Should I order both a left and a right set of both
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Emily from SWISCO responded:
April 15, 2024

Yes, we recommend replacing the balances on both sides of the window. You can place an order right on our website at your convenience as well. 
Clear Bracket
Clear Bracket
16-030
$0.90
9 lbs Series 161 Roller-Tilt
9 lbs Series 161 Roller-Tilt
S161-09
$6.97
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