New Coil Balance

A quick learner from Sharon PA says:
I believe I need a new coil balance for my window.

I attached two pictures. The first one is a part (part # 801020) that would work, but is too tall. It is approx 4.5 inches tall.

The second picture is the part that is broken that I need to replace. The part # is partially broken off, but ends in 644 BS. This part I need is approximately 3.25 inches tall


Can you help?
Thumbnail of the uploaded file named 16909966927863883015854859275206.jpg
Thumbnail of the uploaded file named 16909967144278178652270445682858.jpg
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

I believe we can. Our 15-228 is my recommendation and the 1/2" Series 160 or 3/8" Series 165 are the compatible coil springs. 

If the springs are 1/2" thick, see the 15-150D, 15-150T, or 15-150S depending on the number of springs used per side.

If the springs are 3/8" thick, see the 15-204, 15-205, and 15-206 depending on the number of springs used per side.

How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.