May 6, 2023
First, greatly appreciate it if you can assist me with this effort and apologize for the length of this message but I figured more information was better than less.
I need to replace the channel sliders for a couple of my double hung windows (photos are attached), and since the windows are 15+ years old, I am going to replace all of them at the same time.
I need the channel balance along with the plastic parts (catches on the clip) at each end of the balance. All of the metal channels for all 5 windows are 29 inches long (this does not include the plastic parts at each end) and 1/2 inches wide.
Here are the specs I have:
Front window: Photo attached, stamp say 2830, and window weighs approx. 12.5lbs.
TV & 2nd Bedroom windows: Photo is attached, stamp says 28 4 11, and window weight is approx: 26 lbs.
Windows adjacent to Front Door & Back Door: No photo as I did not want to take apart the window. The stamp format (red in color) is the same as back Window photo but the stamp says: 28 6 10.
I do not know why the stamp numbers are different for the last 4 windows as each window (the pane that moves up/down) are the same dimensions (30 inches high and 46 inches wide, double paned), so I assume that I would need the same channel specs for the last 4 windows.
Based on my research of your website, I believe I need your 29" 380 channel balances for all 5 windows, the Front window would be 2820 and the other 4 larger windows would be 2840 but I defer to your expertise.
Thanks again in advance for all your assistance and I look forward to hearing from you, Bruce
May 8, 2023
Per your request, attached are 5 additional photos of the channel balance. One photo shows the stamp "28 4" and the pane is approx 26lbs, which led me to believe I need 29" 380 model 2840. Hope this helps and you can know advise me on what channels to purchase. Thanks, Bruce
