Non tilt window balancer guides

A quick learner says:

February 28, 2024

Looking to identify this balancer. Has a 2960 BS1 stamp on it. It is 1/2" guide. Not sure the difference between the S350-S395 are?

Thumbnail of the uploaded file named 2960 bsi stamp

Thumbnail of the uploaded file named balance channel

Thumbnail of the uploaded file named winged bottom fitting

Thumbnail of the uploaded file named winged top fitting

Emily from SWISCO responded:

February 29, 2024

Hello!

Your balance looks like more of a match for the S380-30 or S385-30. The difference is the depth of the bottom shoe as shown below. You'll have to measure yours to determine the best Series for your repair. As for what stamp option to select, I recommend 2960.

Comparison of the S380 and S385 balance shoes.

30" Series 380 Channel Balance

S380-30

$11.30

30" Series 385 Channel Balance

S385-30

$11.30

How to Replace a Non-Tilt Channel Balance

VIDEO

WATCH >

How to Repair a Jammed Window

VIDEO

WATCH >

How to Identify Replacement Channel Balances

VIDEO

WATCH >

How to replace a non-tilt channel balance

GUIDE

READ >

Choosing a Non-tilt Channel Balance: What Will We Need?

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.