Jasmine from SWISCO responded:
September 26, 2023
Thanks for reaching out! I am confident that we can supply you with the replacement balances you'll need. Although, there are a few details I'll need to confirm. To start, please double check the length of the metal channel of your balances. If they are truly 24-1/2", these will need to be a custom assembly. There is an order minimum of (2) balances per custom balance. Also, please confirm the depth of your bottom shoe. It should either 1" or 1-1/8". Take a look at the diagram below for reference. Comparison of the S351 and S390 balance shoes.
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Jasmine from SWISCO responded:
September 27, 2023
Thanks for confirming. I've just forwarded over a separate link with a quote for the (2) requested balances as there is an order minimum of (2) balances per custom balance. Please let me know if you need a higher quantity of balances and I'll be happy to update the quote for you. Again, you'll want to be sure to double check the length of the balances to ensure that the metal channel is 24-1/2". You'll be able to use this link to review the pricing of these balances and to place them in your online cart to make your purchase. Be sure to check your spam/junk folder for the link if you do not find it in your primary inbox. Let me know if you have any questions. |
Jasmine from SWISCO responded:
October 3, 2023
Your corner key was our 95-185. Unfortunately the manufacturer went out of business and the part is no longer available. You might be able to use the 95-182 top tilt pivot. Although, you may need to make some modifications to install it. Take a look and see what you think. Alternate image for 95-182
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