Order number 2097247

A quick learner says:

July 24, 2023

I received the replacement 82-398 but the handle doesn't want to stay on this one either. My door is 1.75" thick and I am beginning to wonder if the spindle is just the wrong size? I love this handle and I really want it to work. Is there a different size spindle I could order? Am I only supposed to use the bushing on one side? I am just at a loss.

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Emily from SWISCO responded:

July 25, 2023

Thanks for reaching out to us! I'm sorry to hear you're having trouble. The 82-398 you bought is the only size we have, unfortunately. Our recommendation would be to contact the original manufacturer of the door for assistance. I am very sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions.

Oil Rubbed Bronze Atrium Door Lever Lockset

82-398

$102.79

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