Part corroded

A quick learner from Georgia says:
September 12, 2023
I ordered the following replacement part for my window based on a previous correspondence with your company (39-220B : Encore Dyad Sill Mount Operator, LH). Unfortunately, the part sent to me was not the part needed to fix the window. I attached pictures with me pointing to the actual part that was corroded. Sorry for the inconvenience and look forward to hearing from you.
Thumbnail of the uploaded file named IMG_9067.jpeg
Thumbnail of the uploaded file named IMG_9066.jpeg
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Casey from SWISCO responded:
September 12, 2023

Hello,

The part indicated in your photo is actually the hinge. I would recommend taking a look at the 36-048 hinge set with a 10" long base. We also offer the 36-004-10 in stainless steel. Keep in mind that you would need to replace the top and bottom hinges at the same time. Thanks for posting! 
10" Stainless Steel 2 Bar Hinge Set
10" Stainless Steel 2 Bar Hinge Set
36-004-10
$19.93
Encore Dyad Sill Mount Operator, LH
Encore Dyad Sill Mount Operator, LH
39-220B
$24.95
Encore Dyad Sill Mount Operator, RH
Encore Dyad Sill Mount Operator, RH
39-221B
$24.95
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
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