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Casey from SWISCO responded:
November 15, 2022
Hello, We'd be happy to look into this for you but we would need to see your lock fully removed from the window. We would also need you to open the window and show us the operator arms that attach to the window sash to determine which of our handles would be compatible with your assembly. Thank you! |
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Casey from SWISCO responded:
November 17, 2022
Take a look and compare the specifications of the 39-391 and 39-392 Pella operators to yours. If they are a match, see the 39-403 and 39-404 handle and cover kits that are compatible with these operators. We would still need to see the lock fully removed from the window to determine how it attaches to the internal linkage. Thank you. |
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Casey from SWISCO responded:
November 17, 2022
In most cases, the handle and cover are not sold separately for these types of locks, which is why we would need to see the entire lock assembly uninstalled. |
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Casey from SWISCO responded:
November 28, 2022
Unfortunately, the label does not indicate the hardware that your window uses. Seeing the entire lock assembly uninstalled would be the only way that we could make a recommendation. |
