Pozzi window crank

A quick learner from Sonoma, CA says:
July 16, 2023
The crank screw on my Pozzi window came out. I can open the window but when I close it, the screw comes out. Can I tighten it somehow, or do I need a new crank? The windows are 16 years old.

Thank you

Chris

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Casey from SWISCO responded:
July 17, 2023

Hello,

Once the spline that the handle attaches to separates from the base, it is necessary to replace the entire operator. We should be able to help but we will need you to show us the operator with the window open so that the arms that move the sash are fully visible to compare to our inventory. Thank you! 
A quick learner from Sonoma, CA says:
July 17, 2023
Here you go.
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Casey from SWISCO responded:
July 18, 2023

Thanks for getting back to us! Your operator resembles the 39-216 shown below. We also offer the opposite-handed version, the 39-217. Both operators can be used with the 39-107FK folding handle and cover kit. Take a look and let us know if you have any other questions. 

Dimensions for 39-216
Dimensions for 39-216
Single Arm Window Crank
Single Arm Window Crank
39-216
$40.39
Single Arm Window Crank
Single Arm Window Crank
39-217
$40.39
Truth Folding Handle And Cover Kit
Truth Folding Handle And Cover Kit
39-107FK
$15.45
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