Replacement Balance for Crystal windows - 20 yrs +/-

A handy person from Reading, PA says:

Is there a product I can install to replace the old balances. The old ones are broken and will probably need to be cut in order to remove. The rail opening is 3/4" wide and 1/2" deep. The sash is 25 1/2" wide by 29" high.

Thank you for your assistance.

Wayne 

Thumbnail of the uploaded file named Coil cover
Thumbnail of the uploaded file named Window
Thumbnail of the uploaded file named Coil balance
Thumbnail of the uploaded file named Jamb width
Profile picture of Casey
Casey from SWISCO responded:

Hello, 

Your window appears to use the 15-191 pivot shoe, which is compatible with either the 1/2" thick Series 160 coil springs or the 3/8" thick Series 165. You will need to remove the assembly to measure to confirm the correct fit. Once the coils are removed, you'll need the numbers stamped on them to choose the corresponding strength options. 

You are also correct that these coil balances require a cutout to remove the original hardware and install the replacement parts. If the window does not already have the necessary cutouts, see our video below to assist you. Thanks for posting! 

A handy person from Reading, PA says:

Thankyou for the directions provided.

The Pivot shoes measure 1"w x 1/2"d

The coil spring measures 1/2" w and there are no markings

The lower sash weighs approximately 15 lbs. and is 29" high

We are looking to purchase 2 each pivot shoes, 2 each coil springs, and 2 each top supports.

Thanks

Wayne 

Thumbnail of the uploaded file named Shoe height
Thumbnail of the uploaded file named Shoe depth
Thumbnail of the uploaded file named Coil balance
Thumbnail of the uploaded file named Coil thickness
A handy person from Reading, PA says:
CORRECTION of LAST POSTING
The Pivot shoes measure 1 1/4"w x 1/2"d X 1"h
All other items were correct
Additional photos provided
Thumbnail of the uploaded file named Shoe width
Thumbnail of the uploaded file named Coil spring
Profile picture of Casey
Casey from SWISCO responded:

Great, then the 15-191 shoe will work for you, along with the S160-7 coil springs. We also carry the 15-150S single support for the coils. 

Alternate image for 15-191
Alternate image for 15-191

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.