Needing a replacement for the inside pull if it's available separately or the whole unit. Please let me know if any other information is needed. Thanks for the assistance.
Jon K
Tom from SWISCO responded:
February 9, 2024
Thanks for reaching out to us, Jon. We unfortunately don't sell this inside pull by itself, but we may be able to help replace the entire set. Before I suggest anything, can you verify the distance between the two installation holes, center-to-center? I'm thinking it might be 4-15/16", but I'd like to be 100% sure before I recommend anything. Thanks! |
Tom from SWISCO responded:
February 12, 2024
Thanks! The hole spacing on the base of the handle is what I was most interested in. Yours is a little peculiar, though; 3-7/8" is not a common size for these "side mount" type handles. We may still be able to help, but before I suggest anything I'd like to see a clear photo of your mortise lock removed from the door. Would that be possible? I'm chiefly interested in seeing the slot that takes the handle's thumb lever. That will allow me to narrow down your list of options and ensure that whatever handle I suggest will be compatible with that mortise, at minimum. |
Tom from SWISCO responded:
February 13, 2024
I was afraid this might be the case. I don't believe we can supply you with an exact fit for this lockset. The best option we have is our 82-081, which works the same way and is compatible with the same style of mortise, except it has a hole spacing of 4-15/16", not 3-7/8". That hole spacing is really the dealbreaker in this scenario. I just can't find anything in this style with that spacing. Now, our 82-081 may still work for you if you're willing to drill new holes, but that's obviously not ideal. The handle base is also straight, rather than curved like your original, so the outline of the original handle may be visible after installation. Again, not ideal. Ultimately you may want to try to get in touch with the original manufacturer to see if they can supply an exact match for your old handle set. Otherwise, while I do think our 82-081 can work for you, it's going to take drilling new holes before it will fit. I am sorry that we couldn't offer you an easier solution for this project. |
Tom from SWISCO responded:
February 14, 2024
Ordinarily I would recommend the 82-238, yes, but this is also a somewhat different design to your original mortise. I'm not optimistic that it will fit in the same space, but you can review our dimensions to verify. Ultimately, if your old mortise is in good condition then I'd highly recommend that you reuse it. As long as the hole that takes the thumb lever is 7/32" square then it should be fully compatible with our 82-081. Alternate image for 82-238
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Tom from SWISCO responded:
March 4, 2024
That's great news! I'm glad you got things working again. Thanks again for your business, it means a lot. Please feel free to reach out if we can be of any further assistance. |