Jasmine from SWISCO responded:
June 23, 2023
Thanks for posting! Your channel balances look a lot like our S751-21 with the 15-014 knife lock shoe and a 20HD stamp. To determine if the shoe connected to this balance is the correct one for your balances, I would recommend comparing the design and measurements of the shoe shown below. If you are unsure, please feel free to send a picture of your shoe removed from the window. Also keep in mind that the shoes that come installed on our standard Series 751 balance is black. Dimensions for 15-014
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Jasmine from SWISCO responded:
June 28, 2023
Thanks for confirming! Since you have a non-ribbed channel you will need a special order balance. The balance you'll need will have the S770-21 channel balance with the 15-014 knife lock shoe attached. To determine the stamp needed for this special order balance, I'll need to know the exact weight of the sash the balances support. I am unable to cross-reference the stamp from the existing balance, unfortunately. To get the order link made up for you I'll also need to know the exact number of balances you intend to purchase. There is an order minimum of (2) balances per custom balance. To remove the knife lock shoe from your channel you will need to make a cut-out in the window frame. Be sure to exercise caution when doing so. The cut-out will need to be in an area closer to the top of the window so that the window can continue to slide up and down properly, it is also best for the shoe to be retracted into the balance. |
Jasmine from SWISCO responded:
August 3, 2023
Hello, That's okay! Thanks for confirming the information. I've forwarded a link with a quote for the requested balances. You'll be able to use this link to review the quote and place the order for your balances. Be sure to check your spam/junk folder for the email if you do not find it in your primary inbox. Let me know if you have any questions. Have a great day! |