Hello, I have an Alside Excalibur window that has both of the coil balances snapped, leaving the window very hard to keep up due to it's weight. I have uploaded both photos of the coil and the shoe. If you zoon in on the file IMG_2659, you will see a faint "10" inscribed on it. Can someone please provide me the right coil/shoe replacement part for both sides of the window?
Thank you in advance,
Chad
Lauren from SWISCO responded:
February 20, 2024
Hi Chad, thank you for posting, Your balance assembly resembles the 15-177 pivot shoe that is compatible with the Series 152 coil springs. Please review the dimensions below to confirm a good fit! Alternate image for 15-177
We do not carry a 10 pound weighted spring. To move forward, are you able to provide the weight of the window sash? Thank you! |
Lauren from SWISCO responded:
March 4, 2024
Hello, Yes, the sash is the moveable part of the window that is lifted and closed to open the window. This part will need to be removed and placed on a bathroom scale to get the weight to confirm the correct strength of the coil springs needed to keep the sash open when lifted. Thank you! |
Lauren from SWISCO responded:
March 22, 2024
Hello, As long as the original was removed and measured to match the dimensions above, these parts should work well for your window. Once we have the window sash weight, we can determine the correct weighted springs to support the sash. |
Lauren from SWISCO responded:
March 25, 2024
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