Jasmine from SWISCO responded:
December 12, 2023
Thanks for reaching out! When you pull at the handle with some gentle force, does the handle come off the spline on the operator? If not, there is a chance you may need to replace the entire crank mechanism. The handle and cover generally pop off of the operator, especially when the handle does not use a set screw. Please try pulling them off and if they are not removable, we can move from there. Feel free to reach out with any other questions you may have in the meantime. |
Jasmine from SWISCO responded:
January 2, 2024
Hi Doyle, It does appear that you can remove the operator. Again, they do typically pop off the base of the operator but, as you mentioned, you may need to use a putty knife or something with a sharper edge to separate the operator from the overlapping paint. I believe you can use our 39-323 Truth Hardware Contour Cover to replace your cover. Take a look and see if this could work as a replacement for you. Full view with measurements
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