Replacement hardware for 1989 Marvin Window

A home owner from Colorado says:
July 18, 2023
Hello - I am in need of a replacement base piece with spindle for a 1989 Marvin casement window. The one Marvin sent me is on the left in the photo, but does not match the older style I have - and I actually believe the spindle for the crank is stripped so mainly need the base piece, not the handle. Color is bronze.

Thanks in advance.
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Emily from SWISCO responded:
July 19, 2023

Hi there!

It looks like the worm gear came out with the handle. When this happens it means the operator needs to be replaced. We can help but we will need you to open the window and show us a clear bird's-eye-view of the operator's arms in order to narrow down some options. 
A home owner from Colorado says:
July 20, 2023
Hello - thanks. Can't open that window as it won't close again, but here's a photo of the identical window which is next to the broken one.
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Emily from SWISCO responded:
July 24, 2023

Perfect! Our 39-015 awning operator was the first part to come to mind. Have a look at the dimensions and see how they compare with your old operator assembly. 
A home owner from Colorado says:
July 26, 2023
Thank you - this does look like what I need - thank you.
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Emily from SWISCO responded:
July 26, 2023

No problem. Let me know if I can be of further assistance and good luck with the repair!
Roto Gear Window Crank, 25-1/2"
Roto Gear Window Crank, 25-1/2"
39-015
$61.75
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