Bob from SWISCO responded:
July 23, 2023
Thanks for posting. I am confident we can help replace this channel balance, but we need more information. Firstly, can you double-check the metal channel length (not including the fittings)? Usually the length of the metal channel is one number greater than the first two digits of the stamp; so for instance, a balance stamped 38-5 is usually 39" long. Please confirm. Secondly, can you send us pictures of both fittings? I need to see if they have wings, or 'side tabs'. That will help narrow down all your potential choices. Many thanks. |
Hi Bob,
Here are more photos for reference to help identify the channel balance part. The channel balance is 39" long and shown in pictures.
Thank you.
Bob from SWISCO responded:
July 25, 2023
Thanks for your photos. Based on what I see here, you have either our S380-39 or S385-39, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match. Comparison of the S380 and S385 balance shoes.
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Tom from SWISCO responded:
July 26, 2023
You're welcome! Please feel free to reach out if we can be of any further assistance. |