Replacement parts

A quick learner from Pgh says:
October 20, 2023
Left and right balancers for window. Markings on spring was a 4 and one was a 5. We also need 4 tilt clips. There where no numbers on clips to hold window in the frame. Both broke within a day. How do we pay for parts?
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Casey from SWISCO responded:
October 23, 2023

Hello,

Your balance shoe resembles the 15-087 housing pivot shown below, which would use the S180 coil springs, 15-086 tandem housing, and 16-024 or 16-031 mounting bracket. Take a look and compare the specifications below to yours. 

Detail of 15-087
Detail of 15-087

Series 180 coil balance diagram
Series 180 coil balance diagram

As for your tilt latches, review the dimensions of the 26-390 and 26-391 below compared to your original latches. Thank you!

Alternate image for 26-390
Alternate image for 26-390
Coil Housing Pivot
Coil Housing Pivot
15-087
$5.97
Slim Top Tilt Latch, RH
Slim Top Tilt Latch, RH
26-391
$2.81
Slim Top Tilt Latch, LH
Slim Top Tilt Latch, LH
26-390
$2.81
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
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How to Replace a Window Tilt Latch
How to Replace a Window Tilt Latch
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
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