Replacement rollers

A quick learner from California says:
Trying to replace my patio screen door rollers and have been unable to get the replacement rollers to "click" onto the attachment point in the bottom of screen door. After many attempts I noticed that the older roller unit that I'm trying to replace has a longer extension from the base of the roller assembly to the holes that lock onto the patio door at tech meant point. I have been unable to find a replacement roller unit with the same dimensions,
Please advise
Thanks
Profile picture of Casey
Casey from SWISCO responded:

Hello,

We'd be happy to help but we would need to see your original roller removed from the door, along with written out dimensions, to compare to our inventory. Thank you!

A quick learner from California says:
Thank you. Enclosed are the dimensions.
The 16mm dimension is the one that seems longer than the "standard" units that I'm finding at local hardware stores.
Thumbnail of the uploaded file named 19D0BFD3-F723-4C31-9E92-A3BB8DF13984.jpeg
Profile picture of Paul
Paul from SWISCO responded:

Hello,

We've related a variety of screen door wheels that look similar to your metal housing. They measure 5 cm long and the height from the hole to the top measures 16mm. Maybe the locking piece on your corner is broken? The screen door corner would most likely be our 95-020 but you should compare the specifications to your part to confirm. Take a look and see what you think. 

How to Replace a Sliding Screen Door Roller [1080p]
How to Replace a Sliding Screen Door Roller [1080p]
VIDEO
WATCH >
How to Replace a Screen Door Corner and Roller [1080p]
How to Replace a Screen Door Corner and Roller [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.