Replacement window balance component

A quick learner from Florida says:
Hi
I'm in need of this item. Can you help me?

Thanks,
Leoni
Thumbnail of the uploaded file named Top Sash Guide 2
Thumbnail of the uploaded file named 2440 Stamp
Thumbnail of the uploaded file named Channel Balance
Thumbnail of the uploaded file named Bottom Shoe
Thumbnail of the uploaded file named Top Sash Guide
Profile picture of Lauren
Lauren from SWISCO responded:

Hi Leoni, thank you for posting,

It appears you have either our Series 351, with a 15-002 bottom attachment, or Series 390, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

You will need a 25" balance with a 2440 stamp option. For the top sash guide, please review the dimensions of the 18-039. Let us know what you think and if you have any additional questions. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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