Jasmine from SWISCO responded:
January 12, 2024
Thanks for writing in! The issue with the casement windows could be either that the casement operator is damaged or the hinges may need to be replaced. To confirm the right replacement for the hinges, I'll need to know the dimensions of your existing hinges. Take a look at the diagram from our 39-396 for reference. Dimensions for 39-396
Your casement operator reminds me of our 39-175 and its opposite handed version part 39-176. To confirm that this casement operator style is the right fit for your window, carefully review and compare the dimensions below. This operator is compatible with the 39-109B handle for Pella. Dimensions for 39-175
I'm sorry to say that we do not carry the 38-274 and 38-275 Pella Casement Lock Handle in any other color. |