Atrium Window Shoes and Balancers

A handy person from Stumpy Point, NC 27978 says:
Greetings my name is Pete,

I'm trying to identify the proper shoes and balancers for my Atrium windows purchased June of 2007. These are mode/series 0 417 windows and the shoes )approx. 1.25" X 1.5") do have breaks that lock them into position. The balancer on the bottom sash is 26" long. Thanks in advance for any help.
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Profile picture of Casey
Casey from SWISCO responded:

Hello,

It looks like your balance assembly uses the 15-224 inverted link to attach to a pivot shoe like the 15-216. It's tough to be sure since your metal pulley hook appears to be broken but I suspect that your assembly may use the 15-198 clip to attach the balance to the window jamb. If so, we can supply your balances but it will need to be a custom order. To get started, we'll need to confirm the stamp code on your metal channels, as well as the number of replacements that you need. I would also recommend showing us a photo of an undamaged pulley clip from another balance to confirm if the 15-198 is a match. Thank you. 

Dimensions for 15-224
Dimensions for 15-224

Detail of 15-198
Detail of 15-198

Profile view of 15-198
Profile view of 15-198

Alternate image for 15-216
Alternate image for 15-216

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