Same for 9/16" window balances

A quick learner from Boston says:
May 29, 2020
Hello there, I am looking for that exact model of balance top for a very common 9/16"-wide channel balance. Somehow I do not find it in your catalog? 3/8" is not wide enough. Thanks!
Profile picture of Tom
Tom from SWISCO responded:
June 2, 2020

I'm not sure what it is you're looking for. If it's not in our catalog then I don't know what it could be. Can you show me a picture of the fitting in question?
A quick learner from Boston says:
June 3, 2020
Here are the pics. The depth of the slanted part is 5/8", which is a lot. I am guessing that the closest product you have is the top sash guide 18-138, of which I should Dremel-out the two little "hat brims" at the top?
Thumbnail of the uploaded file named IMG_0666.jpeg
Thumbnail of the uploaded file named IMG_0667.jpeg
Thumbnail of the uploaded file named IMG_0668.jpeg
Profile picture of Tom
Tom from SWISCO responded:
June 4, 2020

Thanks for these new images, this is a huge help. I don't believe that our 18-138 can replace this, but we're having trouble finding anything that can. Can you please confirm the width? Looking at your photo, it doesn't look like it's 7/8", but it's hard to tell. Please measure as carefully as you can and tell me what you get.
A quick learner from Boston says:
June 4, 2020
I ordered a pair of 18-138 and was able to remove the little "hat" with a Dremel, it tugs nicely in the window. I think that's a winner!
Thanks for your help, Tom.
Profile picture of Tom
Tom from SWISCO responded:
June 4, 2020

Awesome, glad to hear it works! I'll definitely make sure to add that in our notes for this product.
Top Sash Guide, 3/4"
Top Sash Guide, 3/4"
18-138
$3.95
Channel Balance Top Guide
Channel Balance Top Guide
19-002
$0.74
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.