Sash Balances from 1994 are Broken

A quick learner from New Jersey says:
I have sash balance from 1994 that is broken.
The number is marked 11600-17 11L 2 BU52 0394.
Do you replacement part?

Thanks,
Rajeev
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Tom from SWISCO responded:

Hello, Rajeev. Thanks for reaching out to us. I think the key stamp here is "11L," in which case I would recommend the 24-11L Andersen balance. I believe this is the part you need. We also sell the 24-11R for the opposite side, since these come in left and right.

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