Sash balance

A quick learner from Stuart Florida says:
March 11, 2023
Appears to be 5380 but possible 5385
Thumbnail of the uploaded file named CC9390BE-A96C-4DFC-B646-17A149887E65.jpeg
Thumbnail of the uploaded file named E32AC296-17B3-4742-9789-F35D0C730C10.jpeg
Thumbnail of the uploaded file named AE181645-5947-433E-8361-19563EF75B17.jpeg
Thumbnail of the uploaded file named C94DD851-7960-421A-8727-31481C05FA42.jpeg
Thumbnail of the uploaded file named 63167AC8-296B-4706-8B63-467445516806.jpeg
Profile picture of Jasmine
Jasmine from SWISCO responded:
March 13, 2023

Thanks for posting. This appears to be either our Series 380 or our Series 385 Channel Balance, however, I am not familiar with the stamp. To start, can you please confirm the length of the metal channel of your balance?

Also please confirm the measurement for the depth of your bottom shoe, they are typically 1" or 1-3/32". Use the diagram below for reference.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
34" Series 380 Channel Balance
34" Series 380 Channel Balance
S380-34
$11.73
34" Series 385 Channel Balance
34" Series 385 Channel Balance
S385-34
$11.73
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.