September 17, 2023
Hi,
I have a Shucco casement window installed in 2004. The crank has come out. Any idea what I need to replace it with? The window itself is fine. I can insert the handle/crank back in the hole and turn it to open it, but it doesn't go all the way back in and I can't close it. And of course the handle pulls right back out
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September 18, 2023
Hello, We'd be happy to help but since the worm gear has separated from the base, unfortunately, the entire operator will need to be replaced. We would need to see a top-down photo of your operator with the window open so that the arms that move the sash are fully visible to compare to our inventory. Thank you! |
September 18, 2023
Hi Casey,
I was afraid of that. Is the attached picture what you are looking for?
Mike
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September 18, 2023
That's exactly what we needed to see. Your operator looks like a match to either the 39-140 or 39-083, depending on how the dimensions below compare to yours. Take a look and let us know if you have any other questions. |
September 18, 2023
Excellent - Definitely 16 inches, not 21 inches.
September 18, 2023
One other question. Does
39-120 have an 11/32 spline. Going to need a new crank hamdle since I can't get the worm gear out - which is of course why it broke in the first place.
Thanks,
Mike
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September 19, 2023
Sure, the 39-140 operator is compatible with the standard 39-114L or folding 39-205 handles. Just let us know if you have any other questions. |
October 1, 2023
Great news - I received the product, installed it and it was perfect. Appreciate it!
Mike
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October 3, 2023
That's great to hear! We'll be here if you need anything else. |
