Casey from SWISCO responded:
October 24, 2023
Hello, Take a look at the 39-448 tie bar guide, as well as the related installation video. We also offer two 22.9" long tie bars, the 38-903 with cone rollers and the 38-953 that uses interlock rollers. We would need to see a photo of your entire tie bar showing the top and bottom to confirm if one of them could work for your repair. Thank you! |
Casey from SWISCO responded:
October 25, 2023
Thanks for getting back to us. It looks like the 38-953 interlock roller tie bar would be our best replacement option. With that being said, you would need to confirm that the length below matches up to yours. It also looks like one of the rollers may have broken off of your tie bar but you could check another window in the house to be sure. Dimensions for 38-953 tie bar
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Casey from SWISCO responded:
October 26, 2023
I'm sorry for the confusion. The difference between our tie bar and yours is that ours has a fourth roller that functions as a lock drive point, which yours does not have. That's what made me wonder if yours might have been missing that particular part since there is a small hole in the middle of your tie bars, which could have been where a fourth wheel was attached. If not, unforutnately, we do not carry an exact replacement with only three rollers as shown in your photos. As for the clips, I thought that you were referring to the tie bar guides shown in your original photos, which is why we mentioned the 39-448 as a replacement in our initial response. If that is not the clip that you're referring to, we would need to see a clear photo of the original clip that you still need to replace to determine if it is something that we carry. |
Casey from SWISCO responded:
October 27, 2023
Thank you for clarifying. The 39-448 and 39-417 tie bar guides are very similar and can be used interchangeably in most cases. I recommended the 39-448 since it is a closer match to your original part with more projection than the 39-417, which may prevent needing to pack it out with washers. Take a look at the video below for more information on these parts. |
Casey from SWISCO responded:
October 27, 2023
We're happy to help. Just let us know if you need anything else. |