Searching for Window roller for simonton 5500 series

A quick learner says:

These are broken inside rollers for simonton 55oo series replacement windows. I cannot find replacements for them. Distributors where I live are out of business and these keep breaking.

Thanks for your help

Norma

Thumbnail of the uploaded file named IMG_0363.jpeg
Thumbnail of the uploaded file named IMG_0365.jpeg
Profile picture of Jasmine
Jasmine from SWISCO responded:

Hi Norma,

Your coil balance assembly appears to be an older discontinued shoe that is no longer available. For this, we typically recommend our 15-192 Certainteed pivot shoe to replace your Simonton brand part but you may need to shave down the aligners from the shoe to install it into the window. Take a look at the dimensions to confirm if it may work for you.

detail of 15-192
detail of 15-192

These are compatible with the Series 170 coil balances as well as the Series 171. The S171 is stacked on top of the S170 in situations where there is more than one coil. To confirm which coil strength you need, you'll need to look for any stamps/markings on the metal coil. 

If there are no stamps/markings, you'll need to obtain the exact weight of the sash (window) and divide it by the total number of coils in the window.

SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.