Tom from SWISCO responded:
April 8, 2020
Unfortunately, the shoes are no longer available separately. I think you should consider replacing the whole balances anyway. Usually, when the shoes start to break, it's a sign that the springs aren't far behind. Springs get weaker as they get older, which means the shoe is bearing more and more of the weight of the sash without the benefit of a counter balance to compensate for the weight. Even if you did get new shoes, they'd likely suffer the same fate in a brief span of time. |