Simonton windows

A contractor from Missouri says:
Bought two pivot shoes, but I think I got the wrong ones after trying to install one realize that it was super tight and broke the other side so would like to replace both sides here all the pictures and hopefully you can help me out. I will pivot the pivot bars Springs and coal Spring/covers
Thumbnail of the uploaded file named Coil housing
Thumbnail of the uploaded file named Pivot shoe
Thumbnail of the uploaded file named Broken pivot shoe
Thumbnail of the uploaded file named Window label
Thumbnail of the uploaded file named Cam
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Casey from SWISCO responded:

Hello,

Your pivot shoe does resemble the 15-192 but past customers have often reported needing to shave down the front for installation. Just keep in mind that parts can not be returned once they are modified.  The 15-192 uses the S170 and S171 coil springs, as well as the related support hardware.

We also offer a conversion video below that will work for Simonton or Certainteed windows. Take a look to see which option you'd prefer. Thanks for posting! 

How to replace a Simonton coil balance
How to replace a Simonton coil balance
VIDEO
WATCH >
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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