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Tom from SWISCO responded:
March 30, 2017
Thanks for posting! What is the diameter of the outer tube? If it's 3/8", I recommend our Series 400 spiral balance. If it's 5/8" or 9/16", I recommend our Series 500 instead. See what you think!
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Tom from SWISCO responded:
April 9, 2020
Hello! Your window does have a bracket, in fact. I can see it in your fourth photo. It's that U shaped piece of metal between the sash and the jamb track. Unlike the bracket you found in that video, which mounts under the sash with a screw, yours mounts to the side of the sash with a screw. It's probably something like our 17-010, for example. These brackets can be frustrating to deal with. Making sure the balance tip snaps in properly is easier said than done. It's tough to get an angle but it is possible. Just have a friend hold the sash up while you get under there with a tool like our 75-005. With a little bit of contortion you should be able to get in there. |
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Tom from SWISCO responded:
April 9, 2020
Unfortunately, there is no way to remove this type of sash. The window manufacturer figured that if anything breaks, you'd just buy a new window entirely. This window isn't meant to be repaired. We don't think that's fair, so we do offer replacement parts for it. Installing them can be tricky but it is possible. To replace the balance, for example, you'll need to pull it up and out of the sash from the top and put the new balance in the same way. You also aren't able to convert the type of bracket you have. You're pretty much stuck with this one, unfortunately. I know it's a hassle but that's just how these windows are made. They want you to spend money on a whole new window so they don't want to make it easy for you. |
