Slides are broken off the track

A quick learner from Cheyenne wyoming says:
I need help identifying the parts I need so I don't have to return them. This is a rental and I don't live near there.
Thumbnail of the uploaded file named PXL_20231026_184040014.jpg
Thumbnail of the uploaded file named PXL_20231026_184037201.jpg
Profile picture of Emily
Emily from SWISCO responded:

Hello there! Thank you for reaching out to us. If the shoe is the only thing that's broken, see the 39-281

Our 39-094 and 39-150 Andersen operators come to mind if you're looking to replace the whole thing. You'll have to review the specifications and compare them with yours to determine which is the best match.

Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.