Casey from SWISCO responded:
June 27, 2023
Hello, We'd be happy to look into this for you but, unfortunately, we do not have a record of the rollers used on your door. For that reason, we would need to see photos of the top and bottom roller assemblies to determine if suitable replacements are available. Your photos are also distorted and seem to have multiplied the photo. If you could show us detailed photos of the top and bottom rollers uninstalled, we can go from there. We would also need to confirm the housing height, width, and wheel diameter of both assemblies. Thank you! |