Sliding Window Balance Part and Wheel

A landlord from Pomona, California says:
April 13, 2024
The window brand is ATRIUM.
This is a Sliding window balance.
markings found on this:
25-9 IX CC 11

where can i buy this part?
where can i buy the wheel set.
Thumbnail of the uploaded file named winged top fitting
Thumbnail of the uploaded file named wingless bottom shoe
Thumbnail of the uploaded file named channel balance assembly
Thumbnail of the uploaded file named concave wheel
Thumbnail of the uploaded file named sliding window roller assembly
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Emily from SWISCO responded:
April 16, 2024

Hey there!

Our S395-26 with the 2590 stamp option looks like a good match. Have a look at the specifications and see if you agree.

Unfortunately, we do not sell a replacement for the roller shown here. The best we can offer is to see if you can replace just the wheel with the 87-089. I am very sorry that we can't be of more help. 
Replacement Brass Wheel & SS Axle
Replacement Brass Wheel & SS Axle
87-089
$4.56
26" Series 395 Channel Balance
26" Series 395 Channel Balance
S395-26
$10.23
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