Spiral non tilt balance

A quick learner from Gurnee IL says:
My existing window spiral balance non tilt: 3/8" diameter yellow tip 28" sash Weight 18 lb. Which one should I buy to replace
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Casey from SWISCO responded:

Hello,

Based on your description, I would recommend starting by comparing the 3/8" diameter S400-28 spiral balance for non-tilt windows to your assembly. 

How to measure the length of the Series 400 spiral balance
How to measure the length of the Series 400 spiral balance

Based on your sash weight, you could use either the red or green tip option. Both will support an 18-pound sash as shown below. If you notice any discrepancies, feel free to get back to us with photos of your original balance and we can go from there. Thank you.

Red: 10 to 22 lbs

Green: 14 to 26 lbs

How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
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How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
GUIDE
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