I have attempted to attach photographs of the spring unit which I have removed from the window. These windows were installed in our home in 1988. I had previously purchased some replacement springs directly from the manufacture, but they no longer stock them. They advise that I could go online and locate them I believe That if I can get the right one from you, everything will be fine.
The metal portion of the spring unit measures 22 inches and the width of the channel brace is 1/2 inch.
Lauren from SWISCO responded:
August 22, 2023
Hello, thank you for posting, With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will need a 22" balance with a 2150 stamp option. Please review and let us know if you have any additional questions. Comparison of the S380 and S385 balance shoes.
|