Stripped out Reuten Casement Window Crank

A home owner from Dover, NH says:

I've got a REUTEN casement window with (what seems to be) a stripped out crank. It will open out but not retract. Any thoughts/suggestions for a fix or replacement would be GREATLY appreciated!

Chris

Thumbnail of the uploaded file named Window 1.jpg
Thumbnail of the uploaded file named Window 2.jpg
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Emily from SWISCO responded:

Hi there, Chris!

Thank you for reaching out to us. We should be able to help with this. I would just need you to open the window and show us a clear and full shot of the operator's arms. Let me know if that's something you can get for us. 

A home owner from Dover, NH says:

Thanks for the response, Emily. Please let me know if the attached pic shows what you need.

Chris

Thumbnail of the uploaded file named Window 3.jpg
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Emily from SWISCO responded:

This is perfect, Chris! My recommendation is the 39-015. This resembles the operator you're searching for but take a look at the specifications and see if you agree.

Dimensions for 39-015
Dimensions for 39-015

A home owner from Dover, NH says:
Certainly worth a try. How do I order?
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Emily from SWISCO responded:

You can place an order directly on our website at your convenience or by phone by calling (888) 991-1929!

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