The plastic part is broken

A home owner from Fairfax, VA says:
Hello, I am looking for a par to replace, can you identify from the pictures? Thank you!
Thumbnail of the uploaded file named IMG_2215.jpeg
Thumbnail of the uploaded file named IMG_2216.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Hi there!

If all you need is the shoe then our 15-236 ought to work if the specifications align. This is 1-1/4" wide so you'll want to ensure yours is the same. 

I also want to mention that when a shoe breaks like this, it's usually a sign that the balance isn't too far behind. Ultimately, it may be time to replace the whole balance assembly. Just something to keep in mind. 

A home owner from Fairfax, VA says:
Thank you so much! Can you recommend the balance assembly?
Profile picture of Emily
Emily from SWISCO responded:

Certainly, that would be our Series 795. However, note that this installs at the top of the window track with a screw. Let me know if yours uses a hook! We can still help but this would need to be a custom order. 

Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.