Top Sash Guides

A handy person from Washington, DC says:
Thanks for your help with the last order; the channel balances work great. The Top Sash Guides I ordered don't fit. Can you direct me to the right size with these pics? Thanks!
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A handy person from Washington, DC says:
To clarify: These pics are of a replacement top sash guide that I can verify does fit the windows.
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Casey from SWISCO responded:

Hello,

I don't recognize this top sash guide at first glance but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!


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Paul from SWISCO responded:

Hello,

Take a look at the SeasonAll 18-031 top sash guide and see how the dimensions compare to yours. Thanks for posting! 

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