Casey from SWISCO responded:
September 25, 2023
Hello, I believe that we can supply the replacement balances that you need but I suspect that the metal piece at the end of the pulley cord attaches to the spring inside the balance channel. We would also like to see the clip at the end of an undamaged balance that connects to the window jamb to install the balance. That will help us confirm that our replacements install the same way. Thank you! |
Casey from SWISCO responded:
September 26, 2023
Thanks for getting back to us. With this combination of attachments, you could have either the S380-18 or S385-18 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 1740 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
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