Window Balances

A quick learner says:
December 4, 2023
The balancers are 28 inches long and about 7/16 inches deep and wide. My home was built in 2013 by DR Horton.

I also need the part that attaches to the pivot shoe and the window frame pictured below.

Thank you for your help with this.
Thumbnail of the uploaded file named 70E7D7C4AC1A49A9966C35B13EDE5B46.png
Thumbnail of the uploaded file named 67076D6411284DC58BA99A5ADE742426.png
Thumbnail of the uploaded file named A1DCE8DD1D56467DB2646E0508A3A10C.png
Thumbnail of the uploaded file named 47239ADE794248D286172A67FE465B0A.png
Thumbnail of the uploaded file named 60C191A7F1C44D5E9CD0E46783E86A5F.png
Profile picture of Emily
Emily from SWISCO responded:
December 5, 2023

Hey there!

Thanks for reaching out to us. I'm afraid I can't identify your balance just yet. There ought to be a shoe that belongs to it, perhaps still installed in the window track. Would it be possible for us to see a photo of it? 

The pivot bar strongly reminds me of the 26-361 but take a look at the specifications and see if they match up.
A quick learner from Fort Myers, FL says:
December 8, 2023

Hi,

I am attaching a photo of the shoe. I hope this helps.

Thank you for your quick responses to my emails.

Tom 

Thumbnail of the uploaded file named 20231208_133948.jpg
Profile picture of Emily
Emily from SWISCO responded:
December 8, 2023

Hmm, this wasn't the kind of shoe I was expecting. We'd like to see how your balance connects to the pivot shoe shown in your photo. Could you show us a photo of the clip attached at the end of the pulley cord? It looks like it's been broken off so you'll need to check an undamaged version of this balance. 
Tilt Pivot
Tilt Pivot
26-361
$2.09
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.