Hopping you Have this Channels
Item number has mark on the side of the channels
27" Channelshas has mark on it horizontal 26 4 & Vertital BSI and Horizontal PP
and 12" Channelshas has mark on it horizontal 11 5 & Vertital BSI and Horizontal PN
I am assuming the first 3 numbers are the size of the channels
also I am attaching picture of the channel
Please confirm with me if you guys have it to make my orders
Ruben
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Emily from SWISCO responded:
July 31, 2023
Hi there, Ruben. If you're having trouble uploading to the part identifier, you can email your photos to help@swisco.com with reference number D297210. I also recommend watching the video below which will go over the details we're looking for in order to ID your balances. |
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Emily from SWISCO responded:
August 1, 2023
Thank you for the photos! They're a huge help. Our Series 395 appears to be a match. You'll want to select the 2640 option for the 27" balance and the 1150 option for the 12" balance. If you have any questions just let me know! |
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Emily from SWISCO responded:
August 2, 2023
Oh, thanks for clarifying! The fact that your bottom fitting has wings changes my recommendation. Based on these new photos of your undamaged balance, you could indeed have either the Series 380 or Series 385 channel balance. I just can't eyeball the depth of your bottom fitting from photos so you will have to measure as shown below to determine the best match. 
Comparison of the S380 and S385 balance shoes.
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