Window Spiral Balance Top Needed

A home owner from USA says:
Would you happen to have this plastic piece? The top broke off that the screw went through.
Thanks
Richard
Thumbnail of the uploaded file named image1 (2).jpeg
Thumbnail of the uploaded file named image2 (2).jpeg
Thumbnail of the uploaded file named image3 (1).jpeg
Profile picture of Tom
Tom from SWISCO responded:

Hello, Richard. This top isn't available by itself. I'm afraid that you'll need an all new balance.

If you need help identifying what balance you need, please tell me whether this is a tilt or non-tilt window. Please also tell me the diameter of the outer tube. Note that the outer tube appears to be missing from the balance you're showing here, so you'll need to measure a balance that still has it.

A home owner from USA says:
This is a tilt window and the diameter of the outer tube is 3/8
The outer white tube is 25" long with the metal piece protruding 1 1/4 " at the bottom that slides in the shoe
I will post pictures that might help too
Thank you
Thumbnail of the uploaded file named IMG_7070.JPG
Thumbnail of the uploaded file named IMG_7073.JPG
Thumbnail of the uploaded file named IMG_7074.JPG
Thumbnail of the uploaded file named IMG_7076.JPG
Profile picture of Tom
Tom from SWISCO responded:

Perfect, thank you! Based on that information, I recommend our S900-25 spiral balance. I think this will work well as a replacement.

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.