Window balance

Looking at your photos, it appears your pivot bar is broken. We sell a ton of different styles, but in order to narrow it down I'll need to see an undamaged version of yours removed from the window. That way no important details are obscured. Would that be possible?

Our best match for the pivot bar will depend entirely on hole placement relative to the front tip, so make sure you measure that and keep those numbers on hand. You'll need them for reference.

As for the balance, I'm not sure what type you have based on these photos. I'll need you to show me that so that I can check our inventory for a possible match. Note that I will probably ask for more photos after that, but I need to know what o ask for first.

Sure, so the "front" tip is what goes inside the pivot shoe. I need to know the distance between the center of each hole and that tip.

Hopefully that clarifies things, but let me know if you needed to know anything else.