Window balance and shoe

A home owner from Texas says:
Good Morning,

I am needing to replace a 29D BSI window balance and shoe. Can you help? i will also need to replace the top exterior window pane that has cracked from improperly closing down on window.
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Lauren from SWISCO responded:

Hello, thank you for posting,

Your channel balance resembles the S770-29 with a 29D stamp option. To further review for a new pivot shoe, we will need to see the original style.

The broken tilt latch resembles the style of the 26-314. Please compare the dimensions to confirm a good fit. Unfortunately we only have these available in the color black. 

Unfortunately we are not able to assist with replacement window panes. I apologize for the inconvenience. 

Replace an Internal Latch with a Surface Mounted Latch [1080p]
Replace an Internal Latch with a Surface Mounted Latch [1080p]
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Anatomy of a tilt window
Anatomy of a tilt window
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How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
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