Window balancer is broken

Hello,

We would be happy to help but we would need to see the coil springs and pivot shoe of your balance assembly fully removed from the window to compare to our inventory. 

We do offer the 75-069 jamb spreaders but we generally recommend the cutout method shown in one of the videos we've related on this page to assist you. Also, please note that the jamb spreaders are not eligible to be returned for a refund and are quite expensive, which is why we tend to only recommend these to contractors who are doing these types of repairs regularly.

Thanks for getting back to us. I would recommend removing your coil balance assembly to the 15-199 pivot shoe, which uses either the 1/2" thick S160-6 or the 3/8" thick S165-6 coil springs depending on the size of your originals. 

As we mentioned in our last response, we do offer the 75-069 jamb spreaders but we recommend using the cutout method shown below. Take a look and see what you think. 

The compatible covers can be found under the related items section of the coil spring product page, depending on the coil width that you wind up needing.