Window balancer replacement

A contractor from Ventura, cal. says:
March 25, 2024
The length of the steel part of this piece is exactly 22". The number 2130 is stamped on the part as well
Thumbnail of the uploaded file named Channel Balance
Thumbnail of the uploaded file named Shoe
Thumbnail of the uploaded file named Top Attachment
Thumbnail of the uploaded file named 2130 Stamp
Thumbnail of the uploaded file named Channel Balance 2
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Lauren from SWISCO responded:
March 26, 2024

Hello, thank you for posting,

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You will need a 22" balance with a 2130 stamp option. Please review and let us know if you have any additional questions! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A contractor from Ventura, cal. says:
March 26, 2024
The bottom attachment is 1 3/32". So that would make it a series 385 unit. I need to order 3 sets of these. Do I call in the order or can you handle this for me? I much appreciate your assistance here.
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Lauren from SWISCO responded:
March 27, 2024

Hello,

An order can be placed directly online from the S385-22 product page or by calling us at (888) 991-1929 to assist with an order. Please let u me know if you have any additional questions! 
A contractor from Ventura, cal. says:
April 17, 2024
Hi again. I need you to identify this balancer for me if you could. The part # is 2730 and the length of the metal housing is 28 1/16. The width of the bottom attachment is 1 3/32. Thx. Eric
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Thumbnail of the uploaded file named 30473E58-192B-4536-BEF1-B163BF58D73B.jpeg
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Tom from SWISCO responded:
April 17, 2024

Hey there, Lauren isn't here today but I'll do my best to assist you.

This appears to be a similar configuration as what you showed Lauren back in March, so the same principles behind identification still apply. This will be either our Series 380 or Series 385, depending on the size of the shoe. Assuming that it's an identical window to the one you repaired before, other than size, then Series 385 is what you should consider.
22" Series 385 Channel Balance
22" Series 385 Channel Balance
S385-22
$9.59
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