Window balances replacements

A home owner from North Fort Myers, Florida says:

The only markings are 34 2 FW CMC 4.

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Jasmine from SWISCO responded:

Thanks for reaching out! It looks like you have either our S380-35 or our S385-35 Channel balances with a 3420 stamp. 

To determine which series you need, you'll have to confirm the measurement for the depth of your bottom shoe. It should be 1" or 1-3/32".

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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