Window channel balance marked 27 B

A quick learner from Clanton alabama says:
Plastic tip on these channel balances are broken. Can they ne repaired or do they have to be replaced?
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Lauren from SWISCO responded:

Hello, thank you for posting,

If the T-lock shoe is the only part that is broken, take a look and review the dimensions of the 15-195 shoe. These parts clip on and off of the metal channel. 

Dimensions for 15-195
Dimensions for 15-195

If you would like to replace the full balance, it will require a custom order as yours uses the 15-198 hook at the top for installation. We would need to assemble this hook on the Series 795 channel balance for you. This balance comes equipped with the T-lock shoe. Let me know how you would like to move forward! 

How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
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How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
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How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
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Modifying the Series 795 Balance
Modifying the Series 795 Balance
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Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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