Window lock

A quick learner from Fairfield says:
cam width ~1/2 inch
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Your lock is an older style that I'm not sure if we'll be able to supply. With that being said, we would like to see your lock removed from the window so that the hook that engages with the internal linkage is fully visible to confirm. Thank you!

A quick learner from Fairfield says:
Thank you. I am 3 hours away from the location. I need the lock that has cam 1/2 width. It is the same as the new ones produced except the new ones have 5/16 cam width.

I don't care about the shape of the handle.

Thank you!
Profile picture of Casey
Casey from SWISCO responded:

I understand your position but, unfortunately, we can't determine if any of our parts might work without seeing the entire lock assembly removed from the window. 

I'm also not sure which part of the lock you're referring to as the cam. Once we see the entire part and confirm the measurement you're concerned about, we can go from there. In the meantime, you're welcome to look through our selection of casement and awning window locks here

A quick learner from Fairfield says:
it is just like the one below, The distance where it says 5/16 (cam width) needs to be around 1/2"
That is all I need
Thumbnail of the uploaded file named image.png
Profile picture of Casey
Casey from SWISCO responded:

We carry the 38-005 and 38-078 locks that have the 1/2" measurement you are looking for, but again, we cannot confirm either of these will work without seeing the overall style of the lock uninstalled. I apologize for the inconvenience. 

A quick learner from Fairfield says:
I understand. Thank you for now.
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.