Casey from SWISCO responded:
February 9, 2024
Hello, We'd be happy to look into this for you but we would need to start by seeing photos of an undamaged pivot bar and pivot shoe removed from the window to compare to our inventory. We'll also need you to write out the exact width and thickness of the shoe. As for your spiral balances, take a look and compare (3/8") S900-17 and (5/8") S600-17 depending on the diameter of your housing tube. See the videos related on this page to assist you. Thank you! |